Value based selling Solution selling Top level selling Personality oriented selling Winning new customers Managing sales processes effectively and efficiently Successful sales calls Team selling Leading sales meetings effectively in all sales phases Persuasion strategies and techniques Benefit and value communication Effective follow-up of sales opportunities Excellent presentations and demos Successful pitch meetings Overcoming objections and obstacles Closing meetings and negotiations Price enforcement Implementation of pricing concepts Professional trade show appearance Strategic sales approach Professional customer relationship management Proactive customer management in the office Professional online meetings Complaint management Self-leadership in sales Professional opportunity management Key Account Management / Global Account Management Modern Sales Management
The keys to successful leadership Leading change processes successfully Leading people according to latest standards Effective communication in leadership & management Winning & activating people Conducting appraisal interviews Effective appearance in all situations Effective design & facilitation of meetings Presentations with "memory effect" for leaders The key to self-knowledge The key to understanding people Coaching employees effectively Building & leading teams successfully Self-leadership & self-management Recognize & master critical situations in leadership Effective and sustainable self-development Relationship management for leaders Executive Coaching
Effective communication in the company Successful cooperation in teams & between departments Understanding & using rhetoric & bodyl language correctly Presentation techniques with "memory-effect Correct handling of conflicts
Effective communication for customer hotlines Customer-oriented behavior for services staff Behavior & communication for field service technicians Handling of customer complaints and conflicts Effective cooperation between service & sales Selling maintenance contracts and services successfully